"In meeting with Caroline I found her to be a person that will really take all the time that is needed to listen to the conversation and listen in a way that feels safe. She has enlighted some insights that have empowered me to engage deeped in my daily business responsibilities. I highly recommend her as a coach to assist you through any time of challenge or success."
Canadian Multi-business founder - Speaker
"The value of having Caroline Jacob as my coach could not be underestimated and she was able to coach my team and myself to understand the importance of analysing functional capacity, in a way to engage with our customers and have deeper relationships to achieve common goals. With her warm personality, it was very easy to learn of Caroline, feel empowered and challenge our thinking. Thank you for everything."
Manager, Claims management
MLC Life Insurance Australia
"As a coach, Caroline Jacob is adept at relationship building, collaboration and effective knowledge transfer. She excels at listening, questioning and challenging in a nonthreatening, consultative manner. She offers perspective and insight while challenging the trainee in a supportive style that encourages self-discovery to consider options and identify key components for assessment, planning and actions.
When I worked with Ms. Jacob as a colleague and coach for a large insurer for five weeks in 2017, I was most impressed with her calm approach and ability to identify key development targets for her trainees. She was acutely aligned with the goals of the project and the needs of her customer.
She has subject matter expertise and a high degree of emotional intelligence from which she can offer constructive feedback, identify development opportunities and help to enhance her customer’s skills and performance.
I was delighted to work with her and was very impressed with her coaching abilities."
Mark C. Taylor, MS, CCM
Principal for Taylor plus, LLC
Mark is a part-time disability management consultant and former Executive Director for claims and consulting for RGA (Reinsurance Group of America)
"I have had the pleasure of working closely with Caroline over the past 3 years on two projects coaching for a client in Australia. As a coach, Caroline is insightful and a deep listener. Her presence and commitment to others and to her role as a facilitator creates a wonderful open space for her coachees to share and explore their true selves."
Founder at Helen Antebi Professional Coaching